TMNG Lexicon™

The TMNG Lexicon™ enables us to quantitatively and qualitatively assess business systems, develop requirements, and evaluate and select vendors. We use the Lexicon to address requirements in every functional area typically found within a service provider’s technical and operational environment. TMNG Lexicon™ is a comprehensive framework of over 4,000 requirements in 43 categories, including Order Entry, Customer Service Account Management, Customer Self-Service and Electronic Bill Payment and Presentment (EBPP).

We use TMNG Lexicon™ in our consulting engagements to:

• Rapidly identify, develop, and prioritize system requirements
• Efficiently evaluate vendor products and solutions
• Thoroughly assess operational efficiency
• Compare existing software with “Best in Class” requirements
• Identify future requirements
• Assess electronic service and IP capabilities

To read a sample section of the Lexicon, you must be a registered user: Click Here

TMNG QBC™
TMNG QSA™