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Billing World (B/OSS) reports that TMNG’s eLexicon is now compliant with the industry standards developed by TM Forum
Jun 09, 2011
TMNG Global's flagship proprietary toolsets, eLexicon®, is now compliant with the industry standards developed by TM Forum — eTOM (enhanced Telecom Operations Map) and TAM (TM Forum Application Framework).
TMNG says this toolset is critical for providing Business Assurance for service providers and in evaluating complex business and operations processes such as service assurance, business process management, revenue and cost management, billing and mediation.
The eTOM model, the most widely used and accepted standard for business processes in the telecommunications industry, describes the full scope of business processes required by a service provider and defines key elements and how they interact. TM Forum's TAM provides a model for grouping processes and their associated information into recognizable applications.
"As service providers strive to keep pace with today's digital market dynamics, they need to re-evaluate every aspect of their existing business operations. Well-executed business requirements and operational analysis requires the right toolsets to properly evaluate whether an operator's existing business applications and systems are meeting user needs and performing optimally," said Rich Nespola, TMNG's Chairman and CEO. "We've taken our intellectual property and linked them to the industry standards and now have the ability to cross-reference our proprietary requirements with industry requirements to better serve our clients and to ensure that they make the most of their investment dollars."
"In order to provide a true end to end approach to requirements and optimization, we have reconfigured eLexicon® to include Order to Cash, Switch to Bill, Strategy, Infrastructure, Product Lifecycle, and Enterprise Management, as well as Security Management, Revenue and Fraud Management, and Human Resources," said Ron Angner, TMNG's SVP for Operational Excellence.
TMNG Global says its methodologies and toolsets, advanced analytical capabilities, and deep market and customer insights help clients assure their business and create lasting and sustainable value through improved operational performance, reduced expenditures and optimal efficiency.
