Our Approach - Business Assurance

TMNG Global’s Business Assurance discipline assures optimal performance across all aspects of your business by conducting a 360° examination of your business challenges through our unique Five-Sided Business Assurance Lens. We take a holistic and integrated approach to the management of the operational, organizational, and business areas of your business to yield optimal performance and operational excellence and ensure your business goals are met.  We apply this unique perspective to every aspect of each project – every new service introduction, technology change, process improvement or system development effort. 
 
The five components of TMNG Global’s Business Assurance approach:

• Strategic Alignment
  Aligning your operations and technologies with your corporate strategic objectives
• Value Delivery
  Assuring maximum value is returned to your customers, your stakeholders and ultimately to your shareholders
• Performance Management
  Increasing the effectiveness of your organization by improving the integrated performance of your people, processes and systems
• Resource Management
  Analyzing your people, processes, and systems to assure maximum utilization and optimal performance
• Risk Management
  Identifying, prioritizing and mitigating your business risks

 
The foundation of our approach to Business Assurance is built upon our integrated strategic, technical, operational, and organizational expertise, coupled with a sophisticated portfolio of operational and financial controls including: 

• Ascertain®: an award-winning Business Assurance Software Suite
• Proven Toolsets and Methodologies
• Our hands-on-approach to revenue management, cost containment, profitability, and customer satisfaction.

 
The Value We Bring
Our core competencies include complex business and operations processes such as service assurance, business process management, revenue, cost and cash flow management, billing, and mediation. Whether directing the integration of billing systems, transforming systems (link to OSS/BSS Tranformation) and networks (link to network page), transitioning to cloud computing, or enhancing revenue management functions, we have repeatedly created lasting and sustainable value for our clients through improved operational performance, reduced expenditures, greater customer satisfaction and optimal efficiencies.
 
 
Our strategic combination of professional services, proven methodologies and our Ascertain® Business Assurance Suite will:
 

• Identify business impacting control, process and systems issues
• Identify bottom line impacting revenue, cost and cash issues
• Develop and implement corrective actions to address identified issues
• Proactively monitor and detect data integrity issues
• Conduct ongoing root cause analysis to eliminate recurring issues
• Integrate new controls and performance measurements in support of new technologies, products and services
• Deliver increased revenues, cost savings and greater customer satisfaction

 
TMNG Global delivers holistic and actionable recommendations across the entire value chain of your business, bringing a rare combination of deep domain knowledge, technical expertise, and proven business acumen together with the right people, processes and tools to ensure your strategic business goals are met.
 
 
Our Proven Toolsets and Methodologies 
Cloud Value Model(SM)
eLexicon®
Quality Business Controls QBC®
Quality Systems Audit QSA®
Ascertain® 
Data Center TCO Model(SM)
Program Management Office (PMO)