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TMCnet reports on TMNG whitepaper “The Renaissance of Voice: From Telephony to High Value Applications”
Aug 03, 2011
Voice as an Application Can Transform Basic Functions of Enterprise
By Nathesh, TMCnet Contributor
TMNG Global (News - Alert), a provider of professional services to the global communications, digital media, technology, and financial services, released its new report called “The Renaissance of Voice: From Telephony to High Value Applications,” which revealed that “voice as an application” has the potential to transform the basic functions of enterprises.
TMNG Global said that by deploying voice as an application enterprises can realize increased gains in productivity, efficiency and quality of outcome. If voice services providers have to survive in the present day voice communications marketplace, they have to opt for innovation other than embroidering themselves in pricing and service bundle battles with others.
