CSMG provides strategic advisory services ranging from growth and business transformation to ecosystem and business model evolution. Our peerless industry depth and experience, signature strategy and quantitative methodologies enable our clients to make sound business decisions in a complex and ever-changing market.
TMNG Global’s Cartesian Academy helps your revenue assurance professionals obtain the expertise and skills necessary to administer and manage the integrity of the company’s revenue stream, while maximizing the efficacy of their processes and procedures.
Training
The dynamic growth in subscribers for communication services across the globe, as well as the growing significance of converged, multi-media service offerings, have made tracking and managing revenue a herculean task for service providers. This new complexity demands that revenue assurance professionals possess an advanced level of expertise and skill as they manage the sophisticated audit and financial controls needed to ensure revenue integrity. TMNG Global’s training programs can help professionals stay ahead of the curve.
Training at the Cartesian Academy
Drawing upon its extensive experience in network, OSS, BSS and revenue assurance, Cartesian, a subsidiary of TMNG, established the Cartesian Academy. The academy is dedicated to enhancing the critical skill sets your revenue assurance staff requires to improve the administration and effectiveness of your revenue assurance programs.
In our courses, your employees receive practical examples and participate in hands-on learning experiences focused on the broad range of telecommunication topics pertinent to fixed and mobile operators who offer a range of services from telephony, broadband and TV. All training programs include participant/user documentation, team exercises and case studies.
Curriculum
Cartesian offers a range of training programs, from basic to advanced levels, and specialist topics:
- Revenue Assurance fundamentals, including Revenue Assurance for mobile services
- Revenue Assurance business process and order life-cycle management
- Revenue Assurance Master Class, which focuses on proactive Revenue Assurance strategies
The Academy also provides each of its client operators with customized Ascertain® training specifically designed for its clients’ operating environment in support of Ascertain® implementations.
Specific Courses
- Revenue Assurance Fundamentals
- Core training
- Technical Analysis
- Master Class
- Ascertain® Product Training
- Subscription Assurance
- Usage Assurance
- Rating & Tariff Assurance
- Matcher & EDR Generation
- Ascertain® Framework & Issue Management
- Train the Trainer Certification
Our Approach
Our training programs are delivered by some of the world’s leading experts in communications and technology. Our instructors incorporate their extensive and direct experience in implementing revenue assurance software solutions, as well as lessons learned from years of real life revenue assurance consulting experience. Cartesian instructors are also well versed in development, configuration and implementation of the Ascertain® product toolset.
Techniques and methodologies vary depending on the program, but they always include a combination of hands-on practical exercises, case-studies, role-playing activities, workshops, and presentation materials. Typical course durations are one to three days, with options to build longer programs to meet specific operator requirements.
Since its founding, the Cartesian Academy has successfully trained more than 750 senior revenue assurance managers, internal auditors, financial controllers, engineers, application support staff, product managers, and revenue assurance personnel from global Tier 1 communication companies (both fixed line and mobile), and numerous triple-play providers including smaller operators from around the globe.
