CSMG provides strategic advisory services ranging from growth and business transformation to ecosystem and business model evolution. Our peerless industry depth and experience, signature strategy and quantitative methodologies enable our clients to make sound business decisions in a complex and ever-changing market.
Case Studies in Technical Services and Consulting
Jan 20, 2011
As part of its contractual obligations, our client, a trusted third party clearinghouse for the communications industry, is required to commission an annual independent assessment of a primary application area of its IT Environment. This independent audit process must include a comparison of the clearinghouse technology; the hardware and software infrastructure and support operations with industry best practices, as well as steps taken by the company to improve operations based on prior assessments. TMNG Global has been the client’s choice to conduct these annual reviews for many years.
Dec 31, 2010
This project demonstrated how important a complete benchmarking system can be to even the best performing companies, including software developers. Too often, companies base their assessments of performance on how close they come to meeting the product goals set forth in the original plan with no full understanding of the ways in which they could improve efficiency and reduce or eliminate costly corrections. Extending internal benchmarking to comparative analysis through involvement of peer companies serves to ensure an even more rigorous adherence to excellence in program management.
Feb 18, 2010
Previous studies undertaken by the billing organization of a major European logistics group provided ample evidence of substantial revenue leakage in current operations across numerous aspects of the business. Based upon the amount of potential benefit and the expected degree of complexity involved in the solution, senior management determined the need for a comprehensive data validation and revenue assurance IT solution to address the business improvement needed
