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Sep 29, 2011

Long before cloud computing was a concept, enterprises and service providers have grappled with the difficulty of transitioning an existing infrastructure from one platform to another. The complexity of any IT project stems from the breadth of technical, functional, and business areas that are impacted and that must be analyzed and managed. There are also organizational and cultural impacts that can become huge impediments to a successful migration if they are not acknowledged, understood and managed effectively. 

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  • Jul 28, 2011
    Innovations in voice communications technologies over the past decade have led to an interesting paradox: voice – once the flagship product of the telecom industry has become a commodity. Even though the volume of voice minutes has remained largely the same over the past few years, voice ARPU has declined by anywhere from 23-60% since 2005.  The...
  • Mar 01, 2010
    mHealth is a broad category of solutions that sit at the intersection of the health care and telecomm-unications industries. In this study we examine the emerging dynamics of the mHealth industry and its implication for new players. Our focus is on the US market, including US-specific health care context. However, many of the solutions, applications, trends, and...
  • Feb 16, 2009
    Playing Games: A Revolution In Interactive Entertainment is a preview of trends in the global gaming environment and their impact on the service provider ecosystem.
  • Nov 08, 2008
    CSMG's new research conducted in partnership with SkyBitz, a remote asset management solution provider, asesses the impact of remote asset management on each sector of the transportation industry: rail, trucking, chemicals and goods.  Amidst the current economic downturn, this research documents substantial cost savings and increased revenues for Shippers,...